Why would i give to whoever slashed my tires?

I recently made a post offering $20 and a laptop to whoever slashed my bike tires without taking any action against them. So far, nobody has come forward , but the offer still stands. Perhaps i'll put a sign up where it happened or ask the school to make an announcement on my behalf. Why would i do this? To put it in the form of a corny quote, "Those who are the hardest to love are the ones who need it most". I've honestly always believed in that and wanted to do things like this. Just like anything else i believe in, there's just as much pragmatism as idealism in the idea. What good would it do to get the person in trouble? I'd rather know who did it, and, if they let me, talk to them about why they did it so i can hopefully convince them to not do it to anybody else. 

OpenID for FriendFeed (and Reddit)

I've already brought up the idea of FriendFeed going open source in a blog post and on the FriendFeed Feedback room, but something a little more basic, OpenID would be a nice addition that can be done sooner than open-sourcing. Like and comment on FriendFeed if you support this! I also proposed the idea for Reddit which recieved as much opposition as support (for some reason people thought i meant that Reddit should require OpenID), but check it out there too. 

Better Customer Support Systems

I posted earlier on the fundamental problem with customer support and i've been having some serious problems with Facebook recently. Although in the comments, all i've recieved so far is people having similar issues, i've thought of a few solutions on my own.

Firstly, companies like Google and Facebook could have (paid?) "super users". Now, i know that sounds like a bad thing. Everybody always hates the super users, but the only power these ones have is to be able to report bugs directly to the company. For example, i am a heavy user of Facebook and Google services, so i'm more likely to know how to use them, how they work, and when a problem is on their end. Their systems could detect that i'm a very heavy user, and they could look at my activity online (only things that are public, not go through my account activity), and invite me to become a super-user. This would put me in contact with the company over any problems that should be reported, and they could contact me to test to make sure something works.

Second, customer support could function more like a bug tracker. This way, every question submitted could be open for answers from other users (which is already the case), new posts would detect old duplicates (which should also already be the case), and real bugs could be reported as such. This could easily be combined with my first idea, and super-users could be the one with the privileges to confirm a bug as being on Google's end instead of a user error.

What do you all think? Do you have any better ideas? Post in the comments! 

Facebook, stop deleting our accounts!

If it hasn't happened to you, you've heard the stories. Facebook can suspend or disable your account at any time with or without warning and/or explanation. Although there are some legitimate reasons and spammers who should be banned, most of the time honest users are victim.

There are a number of problems here:

1. No account should be suspended or disabled without a specific reason. Facebook cannot simply say that your account has been flagged because of a violation of our Terms of Service (TOS), in which case the user must look through a list of things they may have done, and, if they can't find the reason, are helpless.

2. A warning should be sent out before the account is suspended or disabled. A warning with adequate response time must be sent out and must include the specific violation of Facebooks TOS.

3. Facebook needs real customer support. Have you ever noticed how hard it is to contact Facebook about anything? All contact forms and email addresses are hidden away and there is no number to call.

We've entrusted Facebook with a lot of our information. Our groups, our schedules, our friends, messages, pictures, videos, etc, etc, etc. They can't have the power to remove us and erase all of our stuff for no reason!

Please join this group in protest:
http://www.facebook.com/group.php?gid=111455542032


Where to contact Facebook:

http://www.facebook.com/help/contact_generic.php

Facebook, Inc.
471 Emerson St.
Palo Alto, CA 94301-1605 United States
Phone: (650) 543-4800
Fax: (650) 543-4801
http://www.facebook.com

Facebook, Inc.
200 Paul Avenue,
San Francisco, CA 94124
Phone: (415) 467-2300

E-mails
info@facebook.com
disabled@facebook.com

$20 and a Laptop for Whoever Slashed My Tires

To whoever fucked my bike tires yesterday (Monday, May 4th), i will give you $20 and a low-end laptop to come forward and claim responsibility (publicly or privately), and i will take no action against you (and make sure nobody else does on my behalf).

To everyone else, please help me by sharing this so that hopefully whoever did it will see this and contact me.

I don't know if i was targeted or not. I locked my bike against the railing in front of the school, and when i came back, both my tires were popped. Since i don't drive, biking is my main mean of transporation. Needless to say, i was a little miffed.

Thanks everyone.